Returns & Exchanges

At Black Coral Wax USA, we strive for excellence in every pour; however, if you are not completely satisfied with your purchase, we accept returns on unopened and unused products within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare Your Package

Securely pack the unused items in their original packaging, ensuring all seals remain intact to qualify for a full refund.

3

Ship It Back

Affix the provided shipping label and drop your package off at any authorized carrier location, keeping a copy of your tracking receipt.

4

Receive Your Refund

Once our warehouse inspects the returned wax products, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing